Your visit to our website is based on Trust. We will value and do all we can to live up to your trust. Semantic Web Tech Pvt Ltd (SWTPL or Company) adheres to ethical standards in gathering, using, and safeguarding any information you provide. SWTPL is incorporated in India, working in the areas of Semantic Intelligence, Information Technology, and allied services. This privacy policy governs your use of the website www.semanticwebindia.com, www.semanticweb.tech & www.semgenome.com (Websites) and the other associated applications, products, websites and services managed by the Company. Please read this privacy policy ('Policy') carefully before using our website, our services and products, along with the Terms of Use ('ToU') wherever provided along with the product/services of the Company. Your use of the Website, software, Application, or services in connection with the Application, Website or products ('Services'), or registrations with us through any modes or usage of any products including through online surveys, client engagement, registration for mailers shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, products or avail any of our Services.
The Website/Services/products obtains the information you provide when you register for information, or Services or products. When you register with us, you are generally asked information such as your name, age, email address, location, phone number, password, transaction-related information, responses to offers, purchases; your company contact, such as your organisation details, your role and profile and information for us to contact you for support,. The information collected from the users is categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as 'Information' in this Policy. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. You shall, at any time while using the website/ Services/products, have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Services/products to you.
In addition, the products/Services may collect certain information automatically, including, but not limited to, the type of computer/mobile device you use, your computer/mobile devices unique device ID, the IP address of your computer/mobile device, the operating system, the type of Internet browsers you use, and information about the way you use the Services/products. We also collect other relevant information as per the permissions that you provide. We may use external entities such as payment gateways/credit card processing company to invoice you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
We use the collected Information to analyse trends, for research, to administer the Services and products, to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the products and Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behaviour patterns combined with personal information to provide you with personalized usage experience. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade or share your Information to any third party (except subsidiaries/affiliates of the Company for related offerings) unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. The company may occasionally send emails, messages or contact you to communicate about existing and/or new Services, products.
We will make all reasonable efforts to provide you the means to access your personal information maintained with us. We will also allow you to convey additional/amendment information to us to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide a workable way for you to access and change your profile from the interfaces available such as Website/products. We adopt reasonable industry standard security measures to protect your password from being exposed or disclosed to anyone.
We may send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers by default accept cookies, however you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements even if it is beyond the termination of our engagement with you through one of the medium i.e., Email, product usage, services. We plan to remove your data from our records within a reasonable time after it is not legally required for us to retain. This policy may be altered to comply with prevailing legal and business requirements. At any time, you have the right to reach us to request the deletion of the data that we hold and the responsibility for the impact of such action on the product/services being provided by us will be on you. The Company may effect a change in the duration of the retention of the data and the notice for such change will be limited to updating this policy.
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.
We may alert you by email or phone (through SMS/call) to inform you about changes to your product/service or to convey new features or versions. We may also do this through specialist agencies or through our subsidiaries/affiliates.
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information to operate, develop or improve our Products/ Services /Website. You should be aware that, no security system can prevent all potential security breaches, though we will do our best to ensure reasonable security for information we process and maintain
When you access our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
Every user of our Website / Product / Service must be in a position to provide an informed consent prior to providing any Information required for the use. By visiting our website and browsing the pages and/ or registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
The Company through its Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. The Grievance Officer may be contacted at Mr. Vijay Varahaswami, Address: 1062 Prestige South Ridge, Survey No. 125 Hosakerehalli, Banashankari 3rd Stage, Bangalore 560085, Karnataka, India. Or on email at admin(AT)semanticwebindia(DOT)com To facilitate the most effective response, please provide the following information:
Name of the website/product/service you are referring to
Your relationship and interaction with SWTPL
The description of the information you would like to receive from us
We may change or update this Privacy Policy from time to time by posting a new privacy policy on this website. Please keep checking this policy occasionally so that you are aware of any changes. The last version of the policy was last updated on June 13, 2022.